Hi @Ashton-Miller04,
It has been a few days since you asked this question and no one else has replied to you.
Has this been resolved?
If not, I would recommend that you contact your institution's Canvas Team, IT Department, or (if available to you) Canvas Support directly using the options that are available to you in your institution's "Help" area of Canvas.
One of them willl be able to take a deeper look at what is or is not happening to help you out.
-Doug
