Video Uploads Missing

DONALDPERRY
Community Member

Every three weeks our students are required to create a video for an assignment. It's supposed to be mp4 format and no longer than 3 minutes. We used to use FlipGrid, but that has gone down the MS Rabbit Hole.

Anyway, several students are complaining they uploaded the video and showed submitted. However, when I go to view it the video is missing. When they go back it's gone.

Yes, I know there are many reasons for this...to include the student just telling me they completed the upload. However, some have the video file on their computer.

Never really had an issue before, so has anyone seen this before? Is there something I can do to mitigate this issue?

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