Verification code email - slow

DeliaGeorgescu
Community Explorer

A few of our earners have reported that the emails containing the verification code for setting up a new account are extremely slow to appear in their inboxes, sometimes so slow that they go beyond the availability time of the code. We suggested they check their Spam/Junk folders, but that did not help.

This can be rather off-putting for some users. Has anyone else experienced this?

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