Uploaded iPad video displays distorted in Canvas

MarnieDimond
Community Novice

Teacher uploaded a landscape video from her iPad into Canvas. When the video imported, it was distorted and squished into portrait dimensions instead of landscape.

She's done these steps many times before (recording on iPad and uploading to Canvas) and the video has always displayed correctly.

I've included two screenshots: Uploaded video in Canvas & Uploaded in OneDrive

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