Sub-account Admin - no menu item
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yesterday
Hello wonderful Community members
Our institution had many sub-accounts (courses separated by faculty) and in the past we have been able to add users (our tutors) as admins (with restricted permissions) to specific sub-accounts, which would allow them access to all courses in those sub-accounts via an 'Admin' menu item.
Recently, the new users being added (as per usual) will either have NO menu item (after they have been added) or the sub-accounts listed will not be complete.
I hope this makes sense.
Does anyone have any thoughts on why this may be happening?
HUGE thanks in advance.
