Video in virtual tour not showing (uploaded as SCORM)
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I've uploaded a SCORM package with a virtual tour. It can be implemented as a page and the tour functions (360 view works, going from hot-spot to hot-spot works).
The integrated video however does not work; it shows a dark blue frame (which is indeed the first frame of each video, so it does seem to be "there") and white play button, but it does not start.
I've tried on Edge and Chrome, viewing with an account role, from inside our organization's IT-network and also from home.
The videos are definitely in the media folder inside the SCORM package and work individually.
The virtual tour was created with "3dvista Virtual Tour Pro". It also offers .exe exports, which I just tried on my personal laptop (not possible on work laptop due to IT-policy), which starts fine and also runs the videos immediately.
What should I do or check to find the problem and make them work?
Thanks in advance,
Hilco
Canvas-newbie
See screenshots (Dutch)
