Speedgrader: Fail to submit comment and upload

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dvdw
Community Member

When marking I can update the grade and make comments but I can't upload any files in the comment section - it just keep saying "submitting"

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chriscas
Community Coach
Community Coach

Hi @dvdw,

The first couple things I'd suggest would be trying a different web browser (if possible), or clearing your browser cache (pc, mac).  If neither of those options are successful, you could perhaps try from a different device just to help rule things out.  At that point, this would likely need to be reported to Canvas Support so they can perhaps offer additional suggestions or look for any potential issues on the Canvas side.

Hope this helps a bit!

-Chris

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