SCORM CSM
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I want to upload SCORM packages, but need to contact my customer success manager to enable the SCORM LTI.
How do I go about contacting them?
I have a free for teacher account if that is an issue
Thank you
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Hello @RST81 ...
The FFT (Free For Teacher) Canvas environments do not have a Customer Success Manager assigned to you. As far as I am aware, CSMs are only available for paid Canvas customers. There is a linked "comparison" guide on this page that explains the differences between a paid Canvas environment and the FFT Canvas environment.
I did some searching here in the Canvas Community, and I found three previous questions that seem to indicate SCORM is not available in FFT accounts:
- Solved: Can a SCORM package be imported into the free for ... - Instructure Community - 617819
- Solved: Scorm package in Canvas Free for Teachers - Instructure Community - 568014
- Solved: Re: Scorm not available at all - Instructure Community - 533162
Sorry I don't have better news for you, but I hope this helps to answer your question.
