Restore SIS id
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11-01-2022
08:28 AM
Have two students who blkivit manually deleted by mistake. Now I can't put them in again as the SIS id is busy. How do I recreate the students?
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11-10-2022
03:15 PM
Hello @canvas67
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with changing and re-using a SIS ID. If the two SIS IDs are in use, we need to run a change_sis_id import. Once the IDs are freed up, you can assign them to the students either manually or via SIS sync/import.
Here is the Canvas guide:
https://community.canvaslms.com/t5/Troubleshooting/Changing-SIS-IDs/ta-p/821