PDF Files will not upload

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Matthew110
Community Member

I have standard PDF articles that will not upload into Canvas. I keep getting the message "Error: Request Failed with error 400."

Any suggestions?

 

Thank you, 

Matt

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ProfessorBeyrer
Community Coach
Community Coach

Thanks for posting your tech support question in the Instructure Community, but the best place to get help is with your local Canvas support team. They will be better able to identify the network and other factors that might be causing file uploads to fail. And they will be in a good place to identify whether the issue is affecting many users.

I’m going to mark this reply as a solution. I realize it does not solve your problem, but our colleagues who encounter a similar issue will also find the best place to get help.

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