Newsela and Canvas classes
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I have a school that set up a Newsela integration, and it appears to work fine -- until a teacher tries to sync her classes with Canvas. Then a message appears and says that a Canvas admin has disabled her ability to sync. So far, I cannot find where this ability is being "blocked," and I'm a district admin for Canvas.
Does anyone happen to know what's going on with this situation? Thank you!
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In our case, it turned out that one of our schools purchased Newsela, and the vendor thought the school sub account admin was actually a district admin. The API token was generated from the sub admin's Canvas Account. However, Newsela couldn't connect the rosters until the token was set up at the district level.