Initial password expiration period

[zoltansz]

Hi,

I create users programmatically using Python Azure Functions and Logic App. Users get an email with their initial password. Unfortunately, some users forget about these invitations so they expire and we have to fix the problem manually. 

Could someone tell me the expiration period of the invitation? When does the initial password expire? Where can I set it? 

I should communicate accordingly.

Thanks,
Zoltán

[Steph_T]

Hello @zoltansz 

Is the password being used for Canvas, or the other programs mentioned? Depending on the authentication used at your school, you may want to contact them regarding password expirations as this wouldn't be set up by Canvas. 

The following guide will assist users on how to reset their password

How do I reset my Canvas password?

[szalontay_zolta]

Hi, I am talking about the password for the Canvas account. (Azure services are accessed by my separate, developer account. That’s a different story.)

• I create the user via “canvasapi” Python package, which uses Canvas API calls underneath.
• I specify the user’s name, email, SIS ID and initial password.

My workflow sends a welcome email to the user containing the initial password. The user goes to the login page, logs in and Canvas forces her/him to change the password. After that the user uses Canvas normally.

The problem is when the user does not open the welcome email for a long time. We suspect that the initial password we specified during the account creation API call expires - or at least does not work so I have to go to the user’s profile and reset the password.

I would like to know for how long is the password valid.

Thanks,

Zoltán

[Steph_T · Accepted solution]

Hello @zoltansz 

From my experience password links are valid for 24 hours. After this time, they expire.