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I submitted my Canvas assignment, but it ended up never going through. Why?
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So for my AP Human Geography class, we had an assignment that was just our Unit 1 Study Guide. I had the assignment done already, and I submitted then called my friend afterwards to ask if he needed help on it. However, I got an F on the assignment because it never went through. I do not know why, but this is the second time this has happened in this school year. How do I prove I submitted it? If this grade goes in, I will have a B in the class for a while, and it will be hard to raise my grades. I also showed my teacher the version history (it was on a Google Doc) as well as my call with my friend, but he said I need to show him where I submitted it. His belief is that there was absolutely no way Canvas could fail, and that I submitted elsewhere; however, I know I submitted. How do I prove I submitted it, and is there any way to prevent this from happening on Canvas again?
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Software and internet connections do fail sometimes, it's one reason why I usually allow for some of the lowest grades to be dropped, to cover situations like the one you are describing (besides having a cold, busy with life, etc).
If you have the rough time of when you tried to submit them, you might consider asking your University's Canvas IT support for a record of what you were doing at the time. See this guide for an example of what a Canvas admin can see, and note that it should show you "participated" in the assignment, if you submitted something: How do I view the page views for a user in an acco... - Instructure Community - 93.
Still, if your internet connection suffered some type of hiccup at the time, or if you tried to submit a file in the wrong format or perhaps too large, then maybe it will show as if you did not participate, even if you did try to submit something.
In the future, I recommend checking whether the assignment shows up as completed.