I need help troubleshooting my canvas.

[ZykirriaPatton]

My canvas images are zoomed in, and I cannot see my assignments.

[Gabriel33]

Can you try doing a "hard refresh" on the page? Generally this is done on most browsers by holding CONTROL + SHIFT + R and then letting go (command instead of control in Apple devices).

[ZykirriaPatton]

 I tried that but it didn't work 😔

[Gabriel33]

Pity, that worked for me in a similar situation, though on a different site.

Have you tried other browsers? Do other students face the same issue?

[JeffCampbell]

Try checking your Zoom settings for the browser. Maybe a CTRL-0 (or checking the 3-dot menu for your browser to see what zoom level it is).

[jsowalsk]

@ZykirriaPatton Have you tried reaching out to Canvas Support for assistance?

[Chris_Hofer · Accepted solution]

Hi there, @ZykirriaPatton ...

There is an older post (which has been archived) here in the Community from back in 2018, but I wanted to share it with you just in case it might still have some things for you to try (if you haven't already):

Solved: [ARCHIVED] What to do when Canvas looks 'big' or '... - Instructure Community - 270158

I'm not sure if any of it will help or not, but at least take a minute or two to read through Stewart's suggestions any see if there might be some things to try.  Good luck to you!