I need a new password
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Every time I log into canvas on my computer, it tells me that my password is wrong. I have tried changing my password again but Im not getting a reset email. I need help...
Solved! Go to Solution.
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Good morning, @EmmaSutton ...
Every school that uses Canvas has a different process for their login credentials (username/password). I would highly suggest that you reach out directly to your school's Online Learning / eLearning / Distance Education department or someone from your school's IT / Help Desk department to help you with the password issues you are experiencing. Someone from your school should be able to help you. I'll also provide you with a handful of Canvas Guides just in case you need them:
- How do I reset my password as a student?
- How do I reset my password as an instructor?
- How do I reset my Canvas password?
Hopefully these links will help and you'll be able to get in touch with someone at your school soon. Good luck to you!
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Hi @EmmaSutton -
It looks like you were able to access your account about 10-minutes ago. If so, awesome!
If you're still having issues with your password, you'll need to reach out to your school - Nutritional Therapy Association has its own Canvas Administrator which can assist in password resets. 🙂