How to fix " Institution suspended" ?

[AHRO-account]

A suspension warning bar on my institution's CANVAS says, "This institution's Canvas account has been suspended. Only Account Administrators may log in to correct any problems."

My teachers and Students cannot log in.

What is the reason for this warning, and how can I correct it?

Thanks.

[greydon · Accepted solution]

Hello @AHRO-account 

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with accessing Canvas. That error message sounds like a likely lapse in your school's contract with Canvas. You will want to contact Canvas Support directly and check on the status of your account:

How do I contact Canvas Support? - Instructure Community   

[AHRO-account]

Thank you, I will contact the Canvas Support.