Hello @JonathanRose
Thank you for contacting the Instructure Community. It may depend on your school actually - many schools use an authentication and/or integration to other login services like Microsoft or Google. By default, we have it setup to reset your password following this guide:
How do I reset my password as a student? - Instructure Community
If that doesn't work, then you'll want to contact your school help desk directly to reset it.
