Grade book filters

[david_landi]

Hi,

I just noticed that all of the gradebook filters I set previously for my classes are now gone.  I have tried to add the filters again but once you refresh the page the filter is gone again.  This was not an issue on Friday. Is anyone else experiencing this? 

[Chris_Hofer]

Hi there, @david_landi ...

I am not sure if you frequent the Canvas Release Notes here in the Community that are released on a monthly basis, but Saturday was another Release Notes day for Instructure.  They did make some updates to the Gradebook filters...being able to multi-select options now.  I wonder if, due to this update, your filters were somehow "reset".  You can read more about the update by navigating to: Canvas Release Notes (2024-03-16) - Instructure Community - 595880 (canvaslms.com).  I'm not 100% sure of the correlation between this update and your saved filters, but if I had to make an educational guess, this is what I would think was the cause.  I hope this will help in some way.

[Ron_Bowman]

@Chris_Hofer I believe that @david_landi did try to recreate the filters and they disappeared again.  So, it appears that the update may have caused an issue with saving the filters.  I just tried it in one of my courses and I do not see the issue mentioned.  So as you said, hopefully it is resolved now.

Ron

[david_landi]

I just tried it again and am still having the same issue. I went to one of my Canvas courses, grade book, and then added a filter for startdate enddate. I then closed the browser, reopened it, and went back to the grade book, and the filter was gone.  

[Chris_Hofer · Accepted solution]

@Ron_Bowman and @david_landi ...

Thank you for both replying.  David, you might want to file a ticket with Canvas Support so that they can investigate this further for you.  Since the filters were recently changed, maybe there is something behind-the-scenes that they need to fix?  Who knows.  You can contact Canvas Support by following the instructions in this Guide:

How do I get help with Canvas as an instructor?

Please keep us up-to-date as you learn more...thanks!

[PamelaVinton]

Hi Chris,

I am experiencing the same issue. How do we fix it?

~ Pam

[PamelaVinton]

It is also doing it for me. It's really frustrating. I don't need to see the entire year's worth of grades...just the grades for this Quarter from Jan 9 - present. ~ Pam

[david_landi]

It's very frustrating and it has made it very challenging for me to grade work for the current quarter.  I submitted a ticket last week, but haven't heard anything.