External tool no longer opening in a new tab

[EricKean]

Hi,

As of yesterday, my instructors are noticing that their "Load External Tool in a New Tab" option is being ignored for the students.  Instead the external tool is being iframed in.  Is anyone else experiencing this? If so, I wonder if a bug has been introduced to the Canvas code base.

Thank you,

Eric

[masantos · Accepted solution]

Hello,

Is this still an issue? Have you submitted a ticket with support@instructure.com? 

[EricKean]

Hi,

It sounds like it was an issue with an Instructure update; I only found this out because one of the campuses which uses my app was able to connect with an Instructure rep.

Best,

Eric