Dashboard view cards added unexpectedly

[vcraig618]

Does anyone know what may have happened/what could be a solution? I have a teacher that has just recently (last week) begun seeing two of the courses for which she is an observer only showing up on her dashboard. These are courses she's been an observer in for the whole school year.  Her other 56 "observer" courses are not showing on her dashboard.  It was just the courses she was teaching until this oddity.  I can't seem to find a way to get these two courses off. Any help is much appreciated.

[Hildi_Pardo · Accepted solution]

Hi @vcraig618 

I'm not quite understanding the question, but I would like to try and help.

• Was she given additional roles in the courses, such a Teacher role in addition to her Observer role?   I wonder if that could be the issue (??)
• Or perhaps if courses have gone missing -- have those courses Ended/Concluded?  Ask her to click on Courses => More Courses => And see if the courses are listed under Past Enrollments.

[Hildi_Pardo · Accepted solution]

Hi @vcraig618 

I'm not quite understanding the question, but I would like to try and help.

• Was she given additional roles in the courses, such a Teacher role in addition to her Observer role?   I wonder if that could be the issue (??)
• Or perhaps if courses have gone missing -- have those courses Ended/Concluded?  Ask her to click on Courses => More Courses => And see if the courses are listed under Past Enrollments.

[chriscas · Accepted solution]

Hi @vcraig618,

Similar to @Hildi_Pardo, my guess is that there was a change in the enrollment for these courses.  Any user can customize the courses they see on their dashboard though, so this should be an easy fix if the user doesn't want to see those courses.

Hope this helps a bit!

[vcraig618]

Thank you for the link to the "Courses" bit in the community docs. I had never played with the Courses button in that way, so I was entirely overlooking that piece.  In response to the question about the teacher's enrollment, no - there were no changes made to the enrollment of this teacher in the course that suddenly appeared on the dashboard.  Since there's a way to favorite from the dashboard card, I couldn't figure out how to get that one card off that didn't have the option.  But, with the Courses favorite option in that menu, problem solved. She will be happy to hear this since she's been staring at that course card for 5 months 😆