Customer Success Manager?

[SallyKuzma]

Who is my Customer Success Manager and how do I contact them?
I need to upload a course to Canvas Commons. The course was exported from Blackboard.

[Chris_Hofer]

@SallyKuzma ...

Hello.  I have reached out to someone on the Canvas Community team to see if she might be able to help you with your request and identify who your CSM is.  Hopefully you'll be hearing from her soon!

[CaelenLencioni]

Hello @SallyKuzma,

Sorry to hear you are having trouble with uploading a course to commons. You actually shouldn't need your CSM to do that. Here is a guide on how to upload a course to Canvas commons: https://community.canvaslms.com/t5/Canvas-Commons/How-do-I-share-a-course-to-Commons/ta-p/1793 If you import the blackboard course into a canvas course shell then you can follow the guide above to share it to commons. Here is a guide to importing the blackboard course just in Case: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-import-content-from-Blackboard-6-7-8-9-...