Classic quiz - students no longer can input scientific notation in formula questions

[blachman]

I have several formula questions in classic quizzes whose answers require scientific notation.  These questions have worked in past years.

Today, students cannot input scientific notation (e.g., 6.02e23) even though the algorithm is unchanged and the sample answers show scientific notation as for example 6.02e23.  When students try to do so, an error message pops up stating only numerical answers are allowed.

 

 

[blachman]

Update:  It seems that even though Canvas "disappears" a student's attempt using scientific notation and displays the error message that only numerical responses are allowed, that the student's answer is actually kept and scored, which can be seen after the quiz when reviewing that student's responses.

Still, it is very alarming and stressful to students to have their answer disappear and get the error message.  This bug needs to be fixed.

[chriscas · Accepted solution]

Hi @blachman,

I would definitely recommend that you report this to Canvas support, as they'd be the ones who would investigate the issue and escalate it to engineers for a fix if they deem it necessary.  Posting in the community here is great for peer help, but when things are truly broken and need fixes, users in the community can't really assist with that like Canvas support can.

I hope this info helps!

-Chris

[blachman]

Thanks. I submitted a ticket.

[Mike_HAMILTON]

Just discovered the same fault, hopefully it can be fixed quickly.