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08-22-2022
11:45 PM
Hi,
It will not let me see my courses, dashboard, calendar or anything related to my classes. The website works on my phone but it does not work on my laptop.
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1 Solution
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08-23-2022
06:46 AM
Good morning, @DelilahCortes ...
Here are some things to try:
- Make sure that your browser is up-to-date. I like to recommend either Google Chrome or Mozilla Firefox. You can also read more about this at What are the browser and computer requirements for Instructure products?.
- Try clearing your cache/history in your browser. Once you do that, close the browser, and then re-start the browser. Log in to Canvas to see if anything has changed.
- Reach out to your school's Online Learning / eLearning / Distance Learning department ... or if you know who your local Canvas administrator is, that's a good start, too. They may have some suggestions for you.
- Contact Canvas Support to report an issue.
I hope these resources will be of some help to you! Let us know if you have any other questions...thanks! Take care...be well.
