Canvas not marking some things as done

[AnneZhou]

Hi! My teacher posted some reading assignments, homework, and lectures that I needed to complete -- however, a few things that I completed didn't recieve the green check mark. I got a check mark for everything else, except a lecture that I just had to view and another reading homework. What is happening?

[greydon]

Hello @AnneZhou 

Thank you for contacting the Instructure Community. There is a good likelihood that some of the items within your module don't require it. Just because you have green check marks for some assignments or pages as completed or marked as done, doesn't mean they all do. It is common for there to be a mix up items with green check marks  under modules in combination with blank spaces on the right. If you see a circle indicating you didn't complete something - that is all you need to look for. You can also always check with your instructor as they can view your module progress and let you know. Here is the Canvas guide:

https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-Modules-as-a-student/ta-p/433 

[JessicaDeanSVC]

In addition to @greydon, I would add that sometimes Canvas does not mark an item complete if the item is just document in the module. If you just read the document in the file preview window that appears, it won't always mark it complete. If that happens, download the file and it'll mark it correctly as complete.