Canvas Speedgrader Comment Error
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Hello,
I'm having a "Comment Error" issue. As I'm issuing comments in the Speedgrader and I go to press enter to save them, I'm getting an "error can't be saved" message and it just goes away. This is happening across computers for me and sometimes as frequently as every 4-5 comments. I've also had many other faculty report the same. I've tried clearing my cache, but it doesn't help. Does anyone else have this problem and know a fix?
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Hi @mswanson ...
For an issue like this where you are getting an error message, I would suggest you reach out to Canvas Support to report it. They will create a ticket for you so that they can investigate further, and then you'll be updated if there is something that needs to be fixed on their end. Here's how to contact them:
How do I contact Canvas Support? - Instructure Community
Please come back to this topic to provide an update for us once you've had a chance to speak with Canvas Support...thanks!
