Canvas Not Loading Properly

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AdannyaBurgess
Community Member

Hello,

This issue just start a week ago on my Chromebook.. When I log into Canvas, like usual, the images of my classes are struggling to complete its loading process. I say struggle because I can see three empty columns trying to load but what I see are blank, blinking columns. I am successful with using a different computer, so it must be my Chromebook device. What can I do about this?

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nwilson7
Community Champion

@AdannyaBurgess There are a few things you can try.  First, make sure your Chromebook is up-to-date.  If it gets too far out of date, it will be using an unsupported browser and that can cause the issue you are seeing.  The second think to try is just clearing your Chrome cache.  

Clear cache & cookies - Computer - Google Account Help

Hope this helps!

-Nick

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