Canvas Images Blown Up and unable to zoom out

[GraeTaylor]

Canvas will not download properly.  It looks blown up and zoomed in.  I have tried edge,  firefox and chrome.  Currently trying to work in chrome.  Have gone through the steps "coach Emeritus" suggested back on 3/12/2018 here in the forum and nothing has helped.  Any suggestions would really be appreciated.  

[JeremyLaporte]

My children have exactly the same issue but only with school devices. My personal devices work fine.

When they are at school, the school devices are working great. I'm at a loss on how to fix the issue.

[Chris_Hofer · Accepted solution]

@GraeTaylor and @JeremyLaporte ...

Sorry to read that you are experiencing the same issue where icons look really large when signed in to Canvas.  It sounds like you've also read through the information that Stuart provided in his blog post here:

What to do when Canvas looks 'big' or 'zoomed in'! - Instructure Community (canvaslms.com)

If you are still having issues after trying all of the things Stuart suggested, then I would recommend reaching out to Canvas Support to see if they can be of further help.  You can contact them by following the steps in one of these Guides:

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Please keep us posted here in the Community...thanks!