Canvas App - To Do list for externall app assignments

[melissa_kamp]

We have students that use the To Do list in the Canvas app to track upcoming assignments. Students are reporting that assignments that are completed are not correctly showing as completed on the To Do list.

This is primarily happening with assignments that are built using an external tool integration (EdPuzzle) -- students either complete the assignment through the integration OR are manually given points for completion by attending a synchronous class session. When the instructor manually adds the grades for these assignments, this does not remove them from the student To Do list in the app.

Any suggestions on how to ensure that when assignments are graded manually rather than through the LTI that they report properly as completed on the To Do list in the Canvas student app?

[chriscas · Accepted solution]

Hi @melissa_kamp,

It’s been a while since we’ve heard from you. We hope you are doing well and that you’ve found an answer to your question!

I would recommend contacting Canvas support in an instance like this so they can look at your course directly and see what is going on.  Community members are mostly Canvas users and school/institution administrators who can't see your exact course or account details, and I'm not sure if this is actually intended behavior or perhaps a bug you've discovered.  Support should be able to get you more concrete information.

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