Hi @SABRINAFINKE,
I came across this unanswered question while doing a community cleanup.
If you come across technical issues like this in the future, please report them to Canvas support as soon as possible. The community here is made up of other Canvas users and administrators, and while we can answer a lot of how-to type questions, we cannot access your canvas environment or account, and therefore cannot provide great technical support for something like this. The best general advice would be to try clearing your browser cache, but that doesn't always work.
-Chris
