Blank Screen for Homework Assignment
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01-28-2020
12:45 PM
Hello,
When I press the link to open up my homework, a blank screen comes up, instead of the screen with questions. How can I get it to pull up?
Thanks,
Leigh Henderson
Solved! Go to Solution.
1 Solution
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01-28-2020
01:32 PM
Welcome to the Canvas Community!!!
You did not mentioned what browser or system you are using. Here are some troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support?
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Robbie