Authentication Email Needed

[104713819950863]

I would like some assistance in receiving another authentication email. I need to in order to publish my course. can someone direct me to some support area please.

[ProfessorBeyrer · Accepted solution]

Hello @104713819950863. I'm sorry that you're experiencing trouble with publishing your course. You mention receiving another authentication email, which sounds like you are having trouble with logging in. The best place to go for help is your institution's technical support team, and they should have a link on your Canvas login page.

I realized this does not solve your problem but I’m going to mark this reply as a solution. That will help our colleagues who have a similar question.

[104713819950863]

Hi, I am not having trouble logging in. I am able to access my free account but can not publish the course that I created.  It is asking for me to finalize the set up (i guess).  Unfortunately, I did not see this email and it is no longer available in my inbox.  Please let me know if there is something I can do to reset/ resend the link.  Grateful.

I am using a free account, therefore I do not have an institution that resets my login details.  Grateful for any assistance. 

[ProfessorBeyrer]

Thank you for that clarification. Since you're able to log in, there's an option to request technical support from Instructure by selecting the Report a Problem link on the Help menu. This is detailed in the page Canvas Free-for-Teacher FAQ