Assigning people to Manually Created Account Role

[rich_wilson1]

Starting to implement Canvas.  I manually created an Account Role for other non-technology district-level staff.  How do I add people to that new manually created Account Role?  Thanks, Rich

[rmurchshafer · Accepted solution]

Hi Rich,

Account roles are added from the Admin area.  Go to Settings, then click the Admin tab.  From there you can add people and select that new role you created.  If you use subaccounts at all it's also possible to add someone to that role in a subaccount following the same process, the difference being that the person would only have that access for the subaccount you added them to.

Rick

[rich_wilson1]

Rick, 

Thanks for responding. I went into Settings - Admin, yet the new manually account role I set up does not show up in the drop-down to select to add people to that new role.  It only shows Outcomes Service and Account Admin.  Any ideas?  Thanks, Rich

[dipti_vishwanat]

Hi Rich,

Were you able to find out what the issue was? I am trying to do the exact same thing in our Canvas instance and the manually created role is not getting reflected in Settings - Admin, curious to know if it worked out for you.

Thanks,
Dipti Vishwanathan

[GeorgeRBradford]

Hi Rick,

I am having a problem setting an admin with reduced permissions I created (in the Account Role area where I created the role). I have added the two users as admins, but there is no place where I can set their role to the reduced admin role I created.

Your original reply to this thread did not have enough detail to see where I can make this adjustment. When I visit Settings>Admins the list I get has no place to set the roles. Also, when I select the user I want to set the role in the list, there is no field to make this change. 

Can you help?

Thanks,

George

[rmurchshafer]

Rich and  @dipti_vishwanat ‌.  When you create the roll, did you create them as Account Roles?  There are Course Roles and Account Roles.  Course roles are only going to show up inside of a course when you add someone to a roster.  If you are trying to add an admin type role you need to make sure to create it under the Account Roles tab.

Rick

[dipti_vishwanat]

Hi Rick,

I did create it as an account role. It didn't reflect it. I did find a workaround but it should have worked when I created an account role as well.

Thanks,

Dipti

[kcounce1]

What was the work around you found? I'm having the exact issue!

[kcounce1]

I was able to get an answer to this question. I created an account role called "Instructor Admin". It would not show up when I tried to assign it to a principal. I am an Account Admin. As a security measure no admin can give a user an admin role with a permission they don't have themselves. In this case my "account admin" did not have the "Canvas Insights (Beta) - View" and I had given it to the new role. So once I went in and enabled it for myself the new role showed up and I was able to assign it to principals.  

[Chris_Johnsen]

Thank you for this @kcounce1 ! This was exactly what I had done as well. Simply add myself to a permission I had left off and the lower level admin account role was selectable. Much appreciated sharing your discovery. 

~Chris