Anthology Student Portal

[Amanda013]

I am trying to figure out to access the resources shown below

any help will be appreciated, thanks

Amanda

[ProfessorBeyrer · Accepted solution]

Here's a link in the Canvas Guides that should be able to help:

How do I get help with Canvas as a student?

[Nancy_Webb_CCSF]

Hi @Amanda013 , I'm afraid I can't read the very small print in your image and the resolution won't allow for zooming in without fuzziness.  But, this seems like it's something your school's support can help with. This community is for general help with Canvas, used by thousands of different schools. I can't see what school you are attending from the image, but hopefully they have some support phone or email address you can use to get help.  Good luck!

[Amanda013]

Nancy,

Thank you so much! You have pointed me in the right direction, I think! I will message the University and see what they come up with! 

Amanda

[ProfessorBeyrer · Accepted solution]

Here's a link in the Canvas Guides that should be able to help:

How do I get help with Canvas as a student?

[Amanda013]

Hey Gregory,

This link is very helpful, however I dont have any of those options in my help tab! Thank you for reaching out!

Amanda

[James · Accepted solution]

@Amanda013 

I was able to access your image by first clicking on it and then right clicking on it and opening it in another window. The Anthology Student Portal is a different software than Canvas. This community is for support of the Canvas learning management software (LMS).

We do not provide support for Anthology here. Anthology merged with competitor learning management system in 2021. Besides the competing LMS, they also provide things like student portals. We can help people who come from their LMS to Canvas figure out how to work with Canvas, but in general, this is the wrong place to ask questions about Anthology.

There is likely an Anthology support page, but they likely won't be able to help either. The information in your image is about a student portal, which is managed by your institution and they would be the ones to help. Depending on your institution, the people who maintain the student portal may not be the same people who administer Canvas. However, reaching out to someone should help get you in contact with the right group. I might start with the link at the bottom of your screen capture that says "For issues related to the Portal application, use the Feedback Form at the bottom right of the Portal window."

All of that being said, this looks like an example page used for documentation purposes rather than the real student portal. There is no university name, the next class is in 2017, the term you're trying to pull up information for is from 2021 and the last updated date at the bottom is 8/23/2022. If that is the case, then I would not expect any of the links to work since it's not a real student portal.

Regardless, reaching out to student services at your institution is definitely the right next step.