App won’t open

Jump to solution
Lilly00000
Community Member

I have turned my iPad off twice and deleted the app twice and reinstalled it and the canvas app still won’t open. What do I do please? It happened after I updated it.

Labels (1)
1 Solution
KristinL
Community Team
Community Team

Hi @Lilly00000 - Our mobile team is aware of the issue and is actively looking for a solution. For now, with iPads running iO 18, it's best to use a mobile browser like Chrome or Safari. Continue to check the App Store for updates or set your device to automatically update when a new version is available.

View solution in original post