[Inbox] Allow Observers to Message Campus Admin from Inbox

We would like to request that observers have the ability to message campus administrators and include campus administrators with their Canvas Inbox.  Currently observers can only message teachers in the course. We have had requests to be able to include admin when messaging.

7 Comments
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Open
 
Stef_retired
Instructure Alumni
Instructure Alumni

@wagnerpj63 Thanks for sharing this idea. As it moves forward for broader conversation, there is an interim solution your school can implement right away if this is a pressing need: the local Canvas admin can customize the Help menu for the account to provide a link for contacting the admin directly that would only be viewable to those enrolled in the Observer role. If this is something the admin wishes to do, instructions are in How do I customize the Canvas Help Menu for an acc... - Canvas Community 

KristinL
Community Team
Community Team
Status changed to: New
 
KristinL
Community Team
Community Team
Status changed to: New
 
KristinL
Community Team
Community Team
Status changed to: Added to Theme
 
nathanatkinson
Community Team
Community Team
Status changed to: New
 
nathanatkinson
Community Team
Community Team
Status changed to: Open