The Instructure Product Team is working on implementing a better solution to collect your feedback. Read Shiren's blog for more information.
This need has been addressed multiple times before, with a lot of support all over the world from Canvas users. Other LMSes already integrated HEIC previewer: it should be possible to accept a file type as widely used as HEIC. I know of the patent issue but there should be workarounds for this. This current 'proposed solution' by the Canvas team (https://community.canvaslms.com/t5/Idea-Conversations/Ability-to-View-HEIC-files-in-SpeedGrader-Prev...) causes a lot of extra work for all iPhone and iPad users, which is a large part of all users. All ideas and topics have been archived but the need for a solution is still present.
Proposed solution: Build in a HEIC to JPG converter so that all HEIC files are automatically converted into jpg so they can be previewed.
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