Hello,
We have 2 Canvas instances. One of which is working wonderfully with the Zoom LTI 1.3. This system that works well is hosted by Instructure. We followed the same guide for both systems. One worked, and one didn't.
Our other system is self-hosted on Amazon. We are able to install the Zoom LTI 1.3, and configure it, but upon trying to launch the LTI, we get a generic Canvas page error (see attached). Is there anyone out there that has seen this and may have some thoughts around it?
Happy to share more information, but I am not sure what would help out as the info in the error is very generic.
