Common Cartridge or Canvas Commons: Import from Common Cartridge shows wrong content randomly
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good afternoon, everyone,
Happy Friday! I am working with my developers to try and solve this issue. Our customers when importing our curriculum through Canvas Commons or from a Common Cartridge file sometimes come across curriculum that displays the wrong information. This happens very randomly and affects a very small percentage of our overall curriculum.
To define randomly; I could import our curriculum and find that Assignment A in Course B isn't working correctly. If I re-import or copy the course; Assignment A in Course B is working normally; but Assignment X in Course L isn't working now.
My developers think there might be a process during import that could be corrupting the LTI links. We are not pointing fingers; only trying to solve the issue and I am sharing our experiences and thoughts.
The link I am providing is a Zoom Recording that we provide our customers when they come across this issue.
This problem only affects our Canvas customers. Other LMS customers haven't reported this issue to us. Again, not pointing fingers just relaying information.
The attached log file shows the following:
Mirhee Kim - Career Interview <-- what should be appearing
Activity - Career Connections <-- what is appearing
https://cevmultimedia.instructure.com/courses/1880/modules/items/2985280 <-- where the problem is located within our instance
Has anyone else come across this issue? What was the resolution?
Thank you for your efforts, insights, and time on this question,
Thomas E. Bennett
thomas.bennett@cevmultimedia.com
