I was asked to create a contingency plan in case there was a medium (days to a week) to long term (weeks to months) Canvas outage and/or internet infrastructure outage.Basic options  (medium term) were revert to paper, electronically submit papers vi...

I am looking for some guidance for Advisors (departments, colleges) on tracking at-risk students in Canvas.  We have several of our colleges interested in what Canvas can offer them in terms of tracking at-risk students, especially at the college lev...

NOTE: I do NOT mean Instructure plumbing that makes the whole system function.Hi all.I was reading a post elsewhere about the posters Canvas timeout settings (session maintenance/browser keep-alive's), and different admins were discussing their value...

Would love to know how and where we are able to access a Root Cause Analysis for any degradations and/or outages that affect us.Typically the status page is horrifically opaque:We have found the cause and have applied a fix for this behavior.Which is...

I'm new in my position and we are new to fully leveraging Canvas.Let's say I want to run the following report: I want to know all the enrolled users in a term that haven't accessed a course in 10 days.How could I find this information?

Canvas Admin Reports provides a report of all users with their last logon dates but not when the accounts were actually created. Is there an API call to list the creation date for all users? I have very basic knowledge of API's.Thank you for any guid...

Hello everyone, as admin we are evaluating announcements and we would prefer to set the account default for course shells to 1) display the latest announcements on the course homepage and 2) allow student replies.We encourage our faculty to use these...

Is it possible to track down the source of a file on the canvas-user-content site that has been indexed by Google? The file should not be searchable, nor downloadable by the public, and it's out of date, so we're trying to take it down. Can Canvas he...

Hi thereI was wondering if there's a way to track number of students' clicks on a particular link on a page inside a course on Canvas?I know that the Analytic gives you the page visits stats but I need to tack the number of clicks on a link inside a ...

Our institution has been using Simple Syllabus for some time now and it's been working great. We've added it to the course navigation and we've included a message on the default Canvas Syllabus page directing users to Simple Syllabus.The issue is tha...

Did anyone else experience in the last week that Collaborations became active in all course menus (even if set to be not active).I've gone through page views of admins and no one has touched any settings to make that happen. It may have been timed wi...

How can I create Test Institution and how to become Admin there?thx for your help martin

We're having an odd issue with some Articulate Rise content in Canvas. A subset of students are seeing a blank grey page when they try to revisit SCORM content output from Rise. Has anyone else encountered this?

Have a vendor that wants to know what version of Canvas I'm on (for troubleshooting their SCORM product)Local IT says the latest version of SaaS, but I was wondering if there was a place I could get a release/build number for it?

I'm not certain even how to explain the system I am wanting or if it even exists. Is there a way within Canvas or with any addons where I can take the data generated by missing assignments, attendance (New Analytics), and even assignment scores to ge...

Does anyone know of a way to center a watermark in the theme editor? I know I can manually force it by adding white to the edges of the image, but it would be really nice if I could set a default padding or something. 

I'm having trouble logging onto an imac. I can log into an ipad or phone but when j try on my computer it doesnt load lroperly and all im getting is a grey glashing box with nothing else so cant click onto the course I'm doing. Ive cleared or cache a...

Recently when trying to troubleshoot an issue in a course I went to the Import Course Content page to see what the instructor had imported. The instructor had several imports from five different courses.  I see this often and was wondering if there i...

"Admins who are given student roles in a course may still be able to view admin features. To avoidpermission conflicts, admins should create a separate account."How does you institution manage creating separate accounts for employees who are also stu...

I'm setting up an orientation course for a specific program, and would like to have the students complete this orientation course before their other courses become available to them. Is this a possibility? Something similar to adaptive release in mod...

I am a new Canvas admin who has never worked with adding developer keys. I have had a teacher reach out asking for "access to the LTI.3 google drive."I understand this is something that I can enable, but do not know how. Can anyone advise how to manu...

Hi, in our University, we are using several Microsoft Tenants for our different institutions. We are currently using LDAP with the new regulations requiring MFA. I am looking at changing our integration to SAML. Microsft now has B2B options that may ...