Why is Canvas not working for me?

[chuckywhiskers1]

Why does Canvas keep allowing me to access my inbox sometimes, and other times only shows a blank screen? Is this issue on my end with my computer, or is it Canvas having issues?

[Robbie_Grant · Accepted solution]

 @chuckywhiskers1 ,

Welcome to the Canvas Community!!!

Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? 
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie