Celebrate Excellence in Education: Nominate Outstanding Educators by April 15!
I'm completely baffled. It seems as though some of my created pages just got up and left 😕
While checking one of my course links today, I got the message, "The page does not exist, but you can create it below" and was redirected to the page editor. I thought this was strange but just figured I would need to re-link it. That's when I discovered the page wasn't listed at all among all my other pages. I was convinced I had already created the page but started doubting myself. That's when I noticed another page missing from my list of pages. This one I knew that I had already created because I took a screenshot of it the week before to share with a student. So now I have the screenshot that confirms that this page did in fact exist at some point in time.
I tried the /undelete trick, but the pages in question aren't there. Just pages that I had purposely deleted. Like I said, it seems these two pages have just vanished. Makes me wonder how many other pages have done the same without me noticing yet 😕
Any help would be appreciated!
Solved! Go to Solution.
Hi @pblechle
Have you attempted reaching out to Canvas Support for assistance with your missing pages? I believe the Chat with a Canvas Agent link on this page should be the best route to take for you. This way, an agent should be able to look at your specific course and look into what may have occurred.
Cody
Hi @pblechle -- Ok, good to know you already tried the /undelete trick. And this situation could happen so many different ways.
One thing that occurs to me is that sometimes people link to a page using the URL of the page, which would be an external link (and not the Link icon in the rich content editor to select a course link to a Page). This could be a problem because the URL could be linking to a page that actually lives in a different course. If you imported the content from another course, check to see if that page lives over there (?)
Another possibility could be if the page of the name got changed -- which causes the URL to change, and the link to the originally named Page is now broken.
This may not be what happened, but it's a possibility...
Hi @Hildi_Pardo!
I could see that, but these are course links, not external links.
Regarding the name change theory, I thought the same thing, but I cannot find the pages at all in my list of pages now.
Hi @pblechle
Have you attempted reaching out to Canvas Support for assistance with your missing pages? I believe the Chat with a Canvas Agent link on this page should be the best route to take for you. This way, an agent should be able to look at your specific course and look into what may have occurred.
Cody
To participate in the Instructure Community, you need to sign up or log in:
Sign In
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.