How do I find my Customer Success Manager?
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07-30-2020
07:10 AM
I get automated emails from Canvas all the time mentioning some sort of Success Manager. I am the only Canvas administrator at my institution. I would like to know why this information is so difficult to come by and why it is not clearly shown somewhere when I log into Canvas. There should be a support link for me to ask questions through, yet if I submit a question it is simply sent back to myself.
I just want to know who my Customer Success Manager is because I have never had any direct communications with anyone at Instructure, and it is extremely frustrating.
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07-30-2020
07:48 AM
Thanks for your comment, @yorkc1 . A member of your CSM team will be in contact with you directly.
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