Configure SMTP settings with Google SMTP Relay service

[SébastienDan]

Hi,

I cannot get outgoing emails work so I cannot add any user to my Canvas instance. I've set up the instance via Bitnami on Azure, and configured the SMTP settings exactly like I did with my Discourse instance, using my company's Google SMTP Relay service.

Is there any guideline on your side that could help me? I've already discussed with Bitnami support, everything seems ok on their side. Here's the related post:
https://community.bitnami.com/t/how-to-configure-canvas-lms-smtp-settings-with-google-relay-service/...

I hope I can fix this, otherwise I simply cannot implement CanvasLMS in my company infrastructure.

Thanks!

Sebastien Dan

[SébastienDan]

Hi,

The Bitnami support is also facing the impossibility to send any email, whether it is through Gmail or Sendgrid. See here.

Can anyone take a look at this?

Thanks,

Sebastien