Communication from Parent

[gshaw1]

I discovered a parent's question by chance.  How do I know a parent is communicating with me?  This parent's question did not appear in my school email.

[KristinL]

Hi Gwen - Where did you discover the question? Were you in the Inbox, or were you in a different location? I have some ideas for you, but I'd like to hear more about your experience first.

[KristinL]

Hi Gwen - I'm following-up with your initial question. Were you able to find a solution, or would you still like to collaborate about communicating with Observers?