[ARCHIVED] gradebook won't load

[patriciamalcolm]

My gradebook will not load for 1 of my classes.  It will load for all the other classes.  I have tried different browsers and different internet sources.  I have restarted the program as well as the computer.  When I try to get to gradebook, all it does is have the grey circles going round and around.  It worked earlier in the day, but now it hasn't worked for hours.

[Chris_Hofer · Accepted solution]

@patriciamalcolm ...

Have you tried clearing your browser's history/cache?  You might want to give that a try, too.  After you perform this step, close the browser completely, and then re-start to see if it helps.

• How do I clear my browser cache on a Mac? 
• How do I clear my browser cache on a PC? 

Please let us know if this helps to resolve the issue...thanks!  Take care, stay safe, and be well.