[ARCHIVED] emails from professors from instructure go to spam

michael_fullmer
Community Member

I've had a problem with every email from my professors going to my spam folder.  The emails come from "@instructure.com".  After putting in a help desk ticket with my email service provider, they let me know that the ip address that instructure.com sends from - 23.249.221.122 - is on a blacklist with SORBS and the only way to stop it is for you all to get yourself delisted.

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