[ARCHIVED] Where did my saved video recording go (instructor)?

[romarsha]

My video recording that I wanted to embed in an assignment disappeared.  Recorded video following directions on YouTube.  Saved recording.  No preview. Refreshed. No preview.  It worked yesterday, but the day before I had the same problem. Couldn't find recording anywhere even after saving it. Please advise.

[jcarpenter1]

 @romarsha  , hi there!  I hope that after a month of looking, you were able to find your video.  I'm going under the assumption that you checked your files.  I do know that I had that problem once.  If you are using Google (Chrome), please make sure to empty your cache on a regular basis.  This usually helps!  Best of luck!

[romarsha · Accepted solution]

Thank you for your email, Jennifer! At the time, I just gave up and

figured it would be faster to make a new recording. The real problem was

that a preview didn't magically appear; that's why I was looking for the

video. The next day I tried again and discovered that if I waited a bit

longer, the preview would appear. Voila! I think it's because my computer

is 9 years old! Thanks for following up!

Robyn

On Fri, May 22, 2020 at 3:42 PM Jennifer Carpenter <instructure@jiveon.com>

[romarsha]

Hi again!  I just made another video the same way, using the tool  in the Rich Content Editor page.  This time it worked fine (review and all) but I can't find it in my Canvas files!  I want  to use it for another section.  Please advise.  Thank you.