[ARCHIVED] UNCONVINENT loading issue

[MarlonEleam]

problem with items loading in canvas for ladelta Louisiana community college is this a  and if not can anything be done. Due to the issues I cant take my final test or reach out to my teachers in inbox due to the non loadable items needed for those actions. 

[Chris_Hofer · Accepted solution]

Good evening, @MarlonEleam ...

Sorry to read that you are having some difficulties with accessing content in your Canvas course(s).  A few general things you can try would be:

• Make sure your browser is up-to-date, or try a different browser completely.  In general, Mozilla Firefox and/or Google Chrome are going to be your "go to" browsers when using Canvas.  What are the browser and computer requirements for Canvas?
• Try clearing your browser history/cache.  Once you do this, close the browser, then re-start the browser.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?

If these options still do not work, you may need to reach out to the folks at the Canvas Help Desk.  You can contact them by looking at the information within this document: How do I get help with Canvas as a student?

I hope these resources will be of help to you.  Sing out if you have any other questions about this...thanks!!!  Take care, and be well.