[ARCHIVED] Studio video restricted on Chromebook

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smyrick
Community Explorer

Students are getting an error on some assignments with Studio videos from youtube. This is only occurring on Chromebooks. The error is 'This video is restricted. Try signing in with a G Suite account.'

I can log in as the student on a PC and watch the video with no issue.

Has anyone else experienced this issue?

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1 Solution
kona
Community Coach
Community Coach

 @smyrick , greetings! I don't have a Chromebook to test this myself, but I know we have a lot of students with Chromebooks and we also use Studio, and haven't had any reports of this. My recommendation is to contact Canvas Support to see if they can help. 

Jiba

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