[ARCHIVED] Student can't see my pictures in my modules on iPhone

[tinaclinton]

I have a student that says she can get into my modules and see my assignments but cannot see any pictures I have put on for reference. Is there something I can share with my student to help her be able to see the pictures?

[KristinL]

Hi Tina - Do you know if this student is the only one with this issue?

[tinaclinton]

It is the only student who has reported an issue so far

Sent from my iPhone

[KristinL]

If that's the case, encourage them to update their device and their Canvas Student app. By chance, do you know which version of iOS they're running? Canvas Student requires iOS 12.0 or later. If they're accessing Canvas through Safari, that would be helpful to know, too.

[tinaclinton]

I will find out.